When you’re an employer, you’ll need to take good care of your employees if you want them to work hard, be loyal, and be as productive as possible. There are lots of different ways you can take care of them, but one that’s crucial no matter what sector you might be working in is good training. The better the training on offer, the better work your team can do, and that means your business will make more money and gain a good reputation, both of which are what’s needed. So with that in mind, here are some of the things you can do to make your employee training good quality. Read on to find out more.
Every employee works differently, and on top of that, every employee is going to have different goals. So although it’s more work for you (or whoever does your training for you), personalising the training can be a better way to go about things. In that way, your employees will know that you’re looking out for them specifically, and they’ll also get the information and help they need to move forward and be better at what they do.
The good thing about this approach is that you don’t have to personalise everything; you can have more general group training in place as well and then give short personalised training sessions on a one-on-one basis when it’s needed. That cuts down on the work you have to put in, but it also improves your business overall.
Something else that’s important is that you make your training consistent. You can’t say one thing in one session and then say something else in another. Plus, when you have new starters and they have their induction training, you need to make sure that they get the same information as everyone else did when they started, otherise there’s going to be a lot of confusion and mistakes made, and no one will be quite sure what they’re meant to do – that’s not a good way to keep your employees happy.
Making notes when you do your training means you can keep everything as consistent as possible, and everyone is taught the same thing and trained in the same way. Another option is to use transcription services because you’ll have an accurate record of exactly what was done that can be used to create more training sessions in the future.
Feedback is always something that a boss should be looking for from their employees because when you listen to feedback, you can make changes that will benefit everyone. Plus, it means your team will feel much more acknowledged and appreciated if they know you’re listening to what they have to say, even if you don’t always act on their suggestions (some of them won’t be useful, so don’t just automatically make changes – you’ll need to think things through first).
So when you do training, it’s a good idea to ask for feedback afterwards (give your team enough time to think about what they’ve learned, but don’t leave it so late that they’ve forgotten how they felt about it) so you know whether the training session was a good one or not. You can use that feedback to improve things in the future.