Never Underestimate the Power of Operations: The Secret Key to Success

In business, there will always be some of the key areas that stand out as being the sexy, showy, moneymakers. Marketing is always one of them, and finance can be too – but operations? Not so much. Yet, operations is just one of those parts of the business that you should never look to write off. It might be an area that you tend to roll your eyes at or not pay that much attention to, but trust it – it really is the secret key to success. And in this blog post, we’re going to break down exactly why that’s the case.


When you want to be able to create a powerhouse of a business, it’s important for you to place your attention in the right areas. It’s not always about how it looks to the outside world, but how soundly it’s built internally. After all, when everything is in good working order, you can scale, grow, and find the success you’re looking for. And the right operational structure can help you to do exactly that. Let’s dive into the details.

So What Exactly is Operations?

In short, operations refers to the running of your business. That’s all it is. Sometimes, it can be made out to seem so much more complicated than it needs to be. And when that’s the case, you can bet that the operations of a set business are a bit of a mess. When everything is a little chaotic, it can make running the business that much harder. Yet, when your day-to-day running of the business is streamlined and efficient, you’re in a much better space to be able to grow and earn more money.

Why Operations Matters

Hopefully, after learning exactly what operations is, you might already see why it’s an essential part of your business. If not, let’s run through some of the benefits. Firstly, if your business is running more efficiently, there will be less room for mistakes. Not only that, but it’s going to save your staff so much more time and have more streamlined ways of doing things. Finally, there’s also the cost savings too. Because you’ll always find that there are ways for you to save money when you pull back on your operations too.

The Importance of Seamless Operations

So you have the right team members in place and you’ve got someone to oversee everything, now it’s down to them to streamline everything. You’ll want to ensure that an audit is carried out so that you can make everything inside of your business more streamlined. When you have quicker processes, templates to use, and more efficient ways of doing things, you’ll be so much more organized, uniform, and profitable.

What Areas of the Business Should it Cover?

This can literally be the entirety of your company. Maybe you need a more organized way of your staff making sales calls and a CRM system will help. It could be that you need to procure stationery, printer cartridges, and packing for a better price. Or maybe you want to think about the ways that your marketing spend can be maximized. When you’re focusing on operations, it’s all about looking at every area of the business that you can improve upon.

The Key to Hiring an Operational Team

So now that you’re learning a little more about operations and why it’s sexy, you might be wondering exactly how you’re going to work on this. Well, the good news is that you don’t have to. You can hire a team for this. It could be that you want a virtual assistant to take over some of your day-to-day runnings if you’re a smaller-scale entrepreneur. Or maybe you need a few tech and admin members of staff to help execute everything. Come up with a plan and see where you need the help the most.

Do You Need a COO?

More often than not, you may find that you need to bring in a Chief Operating Officer (COO). the role of a COO is to support you in the running of the business and, you guessed it, ensure that everything is efficient and streamlined. Maybe you want to just hire this one person, for now, to take a look at everything and see what they can do to change things up. You could then look to hire a team around them in the long term or hire your COO later on down the line.

Looking for an Online Business Manager

At this point, especially if you are an online business and you’re a new entrepreneur, it may be the case that looking for an Online Business Manager (OBM) might be better for you. It could be that having one dedicated person to take a look at the structural side of your business and allow things to work seamlessly could be exactly what you need. So be sure to bear this in mind as an option too.

Hiring In-House vs Outsourcing

From here, you might also want to think about your options when it comes to procuring your operational team. Think about whether you really do want to bring in your own team or whether you might want to outsource to operational experts instead. Bringing in a company to help you could be the answer here.

Making Your Business an Operational Success

So as you can see, operations are something that you really don’t want to write off. It might be because of the way that you set up the everyday running of your business that you reach your goals. It’s safe to say that, if your operations are a mess, you are going to struggle to get your business to where you want it to be. However, by getting a COO in place or hiring an external OBM, having the right day-to-day operations staff, and streamlining your process, you should find that everything runs smoothly and your bottom line will benefit as a result.