Tag: customer retention

Digital Acquisition Simplified: A Stepwise Approach to Success

Digital Acquisition Simplified: A Stepwise Approach to Success

  • JessTredgold
  • Mar 18th, 2024

In the rapidly evolving digital landscape, acquiring new customers and effectively retaining them has become a linchpin ....

Read More
Customer-Focus vs Profit-Focus: Lessons from Airline Experiences

Customer-Focus vs Profit-Focus: Lessons from Airline Experiences

  • JessTredgold
  • Feb 1st, 2024

I once took two flights on the same type of aeroplane, with two different companies, and had very different experiences.....

Read More
Building Brand Loyalty: How Leaders Shape Customer Experience

Building Brand Loyalty: How Leaders Shape Customer Experience

  • JessTredgold
  • Jan 11th, 2024

In an era where consumer choices are vast and loyalty is fleeting, the importance of cultivating strong brand allegiance....

Read More
How To Respond To Customer Feedback Correctly

How To Respond To Customer Feedback Correctly

  • JessTredgold
  • Oct 4th, 2023

Customer feedback is a vital component of business growth, yet plenty of companies shy away from it out of fear that t....

Read More
6 Tried-and-Tested Strategies For Growing Your Online Business

6 Tried-and-Tested Strategies For Growing Your Online Business

  • JessTredgold
  • Oct 4th, 2023

Doing battle in the competitive, global arena of e-commerce isn’t easy. This is true for businesses of all sizes, ....

Read More
Why it’s Important to Get Your Customer Service Right

Why it’s Important to Get Your Customer Service Right

  • JessTredgold
  • Nov 13th, 2022

Customer service is not a trivial issue in the world of business; this is where your business interacts with the cus....

Read More
Making The Case For Customer Retention Programs

Making The Case For Customer Retention Programs

  • Gordontredgold
  • Oct 16th, 2021

“We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every impor....

Read More