How To Use FAST to Increase Staff Engagement

With employee engagement currently running at around 32% in the US, costing the US Economy between $450b to $550b each year in lost productivity, it’s time that…
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The One Mistake Most Managers Make About Empowerment

Whenever I coach with managers, who want to empower their teams they always believe that empowerment means the lifting of rules, giving their teams freedom to do…
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Who’s Responsible For Engaging Your Team?

With employee engagement running at around 30%, that means 70% of our teams either either disengaged or actively disengaged which is going to have a significant impact…
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How Not To Engage Staff!

I was appalled to see this video, where the staff at a Chinese bank are being spanked for poor performance. Punishing people is never a route to…
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